Liens utiles

Chanas Health Insurance

Chanas Assurances S.A. offers you, after subscribing to a health contract, the possibility to have ambulatory or hospitalization care in Cameroon and throughout the world. With our biometric health card and according to your choice, you do not pay any amount if you are covered at 100%, if not, you only pay a moderating fee.

How do I subscribe?

  • In person

It’s simple, just go to one of our agencies and fill out a Chanas risk declaration form. And depending on the option you choose and the information you provide, we will make you a proposal and put together a contract that meets your expectations.

  • On line

Get an online quote for your health insurance via a quote request form, and order your insurance.

Who can subscribe?

Any natural or legal person who has an interest in the welfare of himself and his family or his staff.

Online quotation
Make an appointment


Offers for companies

You are an insured Chanas ?

You want to know about all our approved health care providers, get a quote, download a document, make a claim, declare a loss, …

CLICK HERE


Liens utiles

Chanas Health Insurance

Chanas Assurances S.A. offers you, after subscribing to a health contract, the possibility to have ambulatory or hospitalization care in Cameroon and throughout the world. With our biometric health card and according to your choice, you do not pay any amount if you are covered at 100%, if not, you only pay a moderating fee.

How do I subscribe?

  • In person

It’s simple, just go to one of our agencies and fill out a Chanas risk declaration form. And depending on the option you choose and the information you provide, we will make you a proposal and put together a contract that meets your expectations.

  • On line

Get an online quote for your health insurance via a quote request form, and order your insurance.

Who can subscribe?

Any natural or legal person who has an interest in the welfare of himself and his family or his staff.

Online quotation
Make an appointment


Offers for companies

You are an insured Chanas ?

You want to know about all our approved health care providers, get a quote, download a document, make a claim, declare a loss, …

CLICK HERE

What are the benefits of the Chanas ASSUR health contract ?

What are the benefits of the Chanas ASSUR health contract ?

  • Cameroon;
  • Africa;
  • Europe;
  • Rest of the world.
CONSULTATIONS

  • Generalist;
  • Specialist;
  • Professor.

VISITS

  • Generalist;
  • Specialist.

EMERGENCY CONSULTATIONS

MAJORATION

  • Sunday / Holidays;
  • Night.
PHARMACEUTICAL COSTS

  • Reimbursement at the percentage defined by the insured.

TRANSPORT OF THE PATIENT WITHIN THE COUNTRY

  • Accompanied;
  • Unaccompanied.
  • Cameroon;
  • Africa;
  • Europe;
  • Rest of the world.
CONSULTATIONS

  • Generalist;
  • Specialist;
  • Professor.

VISITS

  • Generalist;
  • Specialist.

EMERGENCY CONSULTATIONS

MAJORATION

  • Sunday / Holidays;
  • Night.
PHARMACEUTICAL COSTS

  • Reimbursement at the percentage defined by the insured.

TRANSPORT OF THE PATIENT WITHIN THE COUNTRY

  • Accompanied;
  • Unaccompanied.

Biometric Third Party Payment System

Biometric Third Party Payment System

  • What is it?

The Tiers Payant system allows the Chanas Assurances S.A. health card holder to access directly to consultations, medical examinations and pharmacy from a network of providers.

  • How does the third-party payment system work?

In case of consultation, prescription of medicines, analyses and exams: go to the approved health care provider with your health card and your health card and benefit from all the care and services necessary for your well-being.

If you lose your third-party health insurance card, report it to your employer and go to your insurer, who will issue you another one.

  • What is it?

The Tiers Payant system allows the Chanas Assurances S.A. health card holder to access directly to consultations, medical examinations and pharmacy from a network of providers.

  • How does the third-party payment system work?

In case of consultation, prescription of medicines, analyses and exams: go to the approved health care provider with your health card and your health card and benefit from all the care and services necessary for your well-being.

If you lose your third-party health insurance card, report it to your employer and go to your insurer, who will issue you another one.

Care voucher

When your bill is excessive, or when you cannot use your health card, Chanas Assurances S.A. grants you a document that allows you to have immediate access to health care and services.

There are three scenarios for obtaining a voucher:

In case of pharmacy care and medical examinations :

Make a request directly by email to the Health Division of Chanas Assurances S.A. at the following address, taking care to attach scans of the required documents (medical prescription and pro forma invoice). chanas@chanasassurances.com

NB: The bill of lading will be sent to you through the same channel within a maximum of one hour. Or simply go to your agency with the required documents, and a “Bon de Prise en Charge” will be immediately established.

In case of hospitalization :

In the event of admission to hospital upon presentation of your health card, the approved hospital center will contact Chanas to request the establishment of the “Bon de Prise en Charge”.

NB: In case of hospitalization, the “Bon de Prise en Charge” is deposited with the provider by the Chanas services.

In case of rehabilitation & physical therapy:

The issuance of your voucher is subject to the presentation of the following documents:

  • Prescription of care by a physician;
  • Pro forma invoice from a specialized center.

Download a health care voucher.

Download

Disaster Guide

In general, Chanas Assurances S.A. assumes responsibility for claims with material and bodily consequences.

  • Material losses: These are those in which the vehicle or other property of the insured or third party is damaged as a result of an incident covered by the contractual clauses.
  • Bodily injury : In this case, there is an attack on the physical integrity of the persons involved.

Whether it is a traffic accident involving your car, a fire, theft, electrical damage affecting the vehicle, your home or business, the actions listed below must be carried out in a timely manner, for a quick and efficient handling of the damage.

  • Have the incident reported by the police. In the case of minor material losses (damage less than 500,000 FCFA) and in which the adversary is clearly identified, the IDA Report is sufficient. For all other cases a bailiff is recommended. This document shall be produced in original or certified copy to the insurer.

Download the disaster guide.pdf

Property damage

1. For auto damage coverage.

The following documents must be produced to the insurer in order to facilitate the indemnity procedure:

  • A completed Chanas claim form specifying the circumstances of the accident;
  • Photocopy of the driver’s license of the person who was driving, vehicle registration document, technical inspection certificate;

2. For miscellaneous damage coverages.

  • Statement of claim signed on company letterhead for companies or on a simple format for an individual;
  • Any report or report card established;
  • …..

Bodily injury claims

1. For the collective accident.

We cover the funeral expenses, the economic and moral prejudices of the beneficiaries. The documents to be produced are the following:

  • Certificate of kind of death;
  • Legalized photocopy of death certificate ;

2. For the injured person’s civil liability compensation.

We cover medical expenses, temporary work incapacity, permanent incapacity, economic loss, cosmetic loss and physical suffering, and career loss.

The documents to be produced by the recipient are as follows:

  • Minutes of Hearing;
  • Legal medical certificates (Initial and Final) ;
  • Medical documents (originals);
  • ….


Download the

mistletoe

of

indemnification.pdf

Claim form

Download the health care form

Download the common law form

Health insurance information document.

Download (pdf – 354 Kb)

How do I set up my reimbursement file?

Use a CHANAS disease report form completed by the insured and practitioners.

In the event of an accident or trauma, write down the circumstances on a blank form and identify the third parties responsible.

Attach to this form:

  • The consultation receipt;
  • The medical prescription;
  • Cash receipt and detailed invoice from the health facility.

NB: Disease report forms are available from us and from all our approved providers.

Testimonial

…………… ………… …………….. ………….. …………….. …………….. …………….. ……………… …………… ………….. ……………. ………………… ……………. ………….. ………… …………. …….. …………… ………….

Name of the client, Function | Company

Discover our insurance tips

CHANAS always close to you

Our agencies
Our agencies
Our agencies

Our advisors are there to help you

Call
Make an appointment
Send an email